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ADA Compliance Isn’t Just for Members

It’s been over a year since the first rash of ADA-compliance demand letters started dropping at credit unions across the country. As executives know, these letters threatened legal action against the credit union on behalf of disabled clients who were unable to fully use the CU’s website.

As time has passed, many of these cases have been resolved without either party setting foot in a courtroom. Even for those cases that made it before a judge, many of the lawsuits – a large number of them in Virginia– were dismissed at the request of the credit unions, due in large part to the fact that the people bringing the lawsuits were not members and could not show harm.

That credit union-friendly trend may have come to an end last week when a court in Michigan ruled a visually impaired plaintiff could seek damages against Belle River Community Credit Union despite the fact that she was not a member. The court said the website acts as an extension of the credit union’s brick and mortar operation and should offer the same level of accessibility.

If your site isn’t ADA compliant or if you’re not sure if you’re vulnerable to legal action, get in touch with us. The uncommn team specializes in building compliant, mobile-friendly, conversion-optimized websites. Click here to see our work and schedule a demo today.

Read more about the Michigan lawsuit hereopens in a new window.

Published
July 30, 2018
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