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5 Questions To Ask Before Hiring A Web Design Company

So you’re finally ready to replace your website? Whether it’s been 10 years or 10 months, a lot has changed since the last time you went through the process of launching a new website. And if you’re reading this, it probably means you aren’t exactly thrilled with your current website company. In fact, 78% of people who have hired a website company in the last 5 years report receiving poor service. How can you avoid those same mistakes this time? Here are 5 tips to help you find the right partner to provide an awesome website with service that will make you stand up and take notice!

  • Read Reviews. But don’t stop there. Search around for a few minutes. Go to the Better Business Bureau website and see if there are any complaints. If no reviews are available online, ask for some names and contact info for past clients.
  • Check References. Just pick up the phone and call people! As with job candidates, the best indication of future performance is past performance. Have a genuine conversation with companies the vendor has worked with.
  • Get a demo. Of course, you’ll want a demo of the content management system. If it’s WordPress, you’re in luck. It’s a common enough CMS that most people can work on it. Also ask what kind of project management tools they are using. Wait, they don’t use project management tools? That might be a bad sign. How are they staying organized to deliver what they promise?
  • Are they taking notes? There may be indications of the chaos soon to come in the very first meeting. They should be capturing your desired goals of your new website and user experience requirements in an organized way. They should also be asking a lot of questions to gain enough perspective to deliver a custom website unique to your needs.
  • Meet the Team. Just like a job interview, nothing replaces the face-to-face meeting. If a face-to-face meeting isn’t feasible due to distance, ask for a video conference. Many web companies are a single person outsourcing your work to nameless faces that have zero connection to your brand.

Whether you’re dipping your toe in the water, or ready to jump right in and start on your new website the team at uncommn will be glad to answer the questions above to give you enough perspective to know if we’re the right fit for you.

Published
July 18, 2017
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